WagerTrust Privacy Policy

Contact Information: When you request information, sign up for updates, or contact us, we may collect your name, email address, phone number, company name, and job title.

Account Information: If you create an account or register for our Services, we collect your username, password, and profile information.

Transaction Information: When engaging with our credit infrastructure services, we collect payment information, transaction history, and related financial data necessary to provide our Services.

Communications: When you communicate with us via email, phone, or through our Site, we collect the contents of your messages, including any attachments.

Operator Information: For gaming operators using our Services, we collect business information including licensing details, regulatory compliance documentation, and operational data.

Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, device identifiers, and mobile network information.

Usage Information: We collect information about your interactions with our Services, including pages viewed, links clicked, features used, time spent on pages, and referring/exit pages.

Location Information: We may collect general location information (city/state level) based on your IP address.

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 5 for more information about cookies.

Business Partners: We may receive information about you from our business partners, including gaming operators, payment processors, and regulatory compliance services.

Credit Bureaus and Data Providers: To provide our credit infrastructure services, we may obtain credit information, risk assessment data, and identity verification information from third-party data providers.

Publicly Available Sources: We may collect information about you from publicly available sources, including regulatory filings and industry databases.

• Deliver, maintain, and improve our credit infrastructure platform
• Process transactions and fulfill requests
• Provide customer support and respond to inquiries
• Monitor and analyze usage patterns to enhance user experience
• Develop new features and services

• Assess creditworthiness for gaming transactions
• Monitor cross-platform gambling activity to prevent problem gambling
• Enforce voluntary credit limits and responsible gaming controls
• Detect and prevent fraud, money laundering, and other illegal activities
• Comply with responsible gaming regulations

• Send transactional messages about your account or transactions
• Provide customer service and technical support
• Send marketing communications about our Services (with your consent where required)
• Respond to your requests and inquiries

• Comply with applicable laws, regulations, and legal processes
• Enforce our Terms of Service and other policies
• Protect the rights, property, and safety of WagerTrust, our users, and others
• Respond to law enforcement requests and regulatory inquiries

• Conduct research and analytics
• Prevent, detect, and investigate fraud and security incidents
• Backup our systems and ensure business continuity
• Manage corporate transactions such as mergers, acquisitions, or asset sales

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors and financial institutions
• Cloud hosting and data storage providers
• Customer relationship management platforms
• Analytics and marketing service providers
• Identity verification and fraud prevention services
• Legal and accounting services

These service providers are contractually obligated to use your information only to provide services to us and in accordance with this Privacy Policy.

If you are a player using credit facilitated through WagerTrust, we share relevant information with participating gaming operators to process transactions, enforce credit limits, and comply with responsible gaming requirements.

We share information with credit providers and financial institutions that participate in our credit infrastructure network to facilitate credit decisions and transaction processing.

We may disclose your information if required by law or in response to:

• Subpoenas, court orders, or other legal processes
• Requests from law enforcement or regulatory authorities
• Obligations to comply with gaming regulations and responsible gambling laws
• Protection of our legal rights or defense of legal claims

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your information.

We may share your information with third parties when you give us explicit consent to do so.

We may share aggregated or de-identified information that cannot reasonably be used to identify you, including for research, analytics, and reporting purposes.

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies (web beacons, pixels, tags) to collect information about your browsing activities.

Essential Cookies: Required for the basic functioning of our Services, including security and authentication.

Performance Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage information.

Functionality Cookies: Remember your preferences and settings to enhance your experience.

Analytics Cookies: Help us analyze Site traffic and user behavior (e.g., Google Analytics).

Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Please note that disabling cookies may affect the functionality of our Services.

You can manage your cookie preferences through:

• Browser settings (Chrome, Firefox, Safari, Edge all provide cookie management options)
• Opt-out mechanisms provided by advertising networks
• Industry opt-out tools such as the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices

Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals, as there is no industry standard for how to interpret these signals.

• Encryption of data in transit using TLS/SSL protocols
• Encryption of sensitive data at rest
• Access controls and authentication mechanisms
• Regular security assessments and penetration testing
• Employee training on data protection and security
• Incident response and breach notification procedures
• Secure data centers with physical and environmental controls

While we strive to protect your information, no security system is impenetrable. We cannot guarantee the absolute security of your information. Any transmission of information is at your own risk.

If you have reason to believe that your account or information is no longer secure, please contact us immediately at security@wagertrustgaming.com.

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

You have the right to request that we correct inaccurate or incomplete information.

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).

You may opt out of receiving marketing communications by:

• Clicking the "unsubscribe" link in our emails
• Contacting us at privacy@wagertrustgaming.com
• Adjusting your account communication preferences

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your account or Services.

You may have the right to restrict or object to certain processing of your information.

Where we rely on your consent to process information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: You can request information about the categories and specific pieces of personal information we collect, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sales: We do not sell personal information as defined by the CCPA.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Right to Limit Use of Sensitive Personal Information: You can limit our use of sensitive personal information to purposes necessary to provide our Services.

Shine the Light: California residents may request information about our disclosures of personal information to third parties for direct marketing purposes.

To exercise these rights, contact us at privacy@wagertrustgaming.com or call (702) 355-3699. We will verify your identity and respond within 45 days.

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights, including:

• Right to access, correct, and delete personal information
• Right to opt out of targeted advertising and profiling
• Right to appeal our decisions regarding privacy requests

Contact us at privacy@wagertrustgaming.com to exercise these rights.

Nevada residents may opt out of the sale of personal information. We do not currently sell personal information as defined under Nevada law. If our practices change, we will update this Privacy Policy and provide Nevada residents with opt-out mechanisms as required.

As a credit infrastructure provider for the gaming industry, we process sensitive information related to gambling behavior, credit decisions, and responsible gaming interventions. This processing is necessary to:

• Prevent problem gambling and protect vulnerable individuals
• Comply with gaming regulations and responsible gambling requirements
• Enforce voluntary credit limits and self-exclusion programs
• Detect patterns of problematic gambling behavior

Our Services aggregate gambling activity data across multiple gaming operators to provide comprehensive credit risk assessment and responsible gaming protections. This means we may share information about your gambling activity with participating operators to enforce credit limits and prevent excessive gambling.

We may be required to report certain information to gaming regulators, financial authorities, and law enforcement agencies as required by law. This may include transaction data, suspicious activity reports, and compliance documentation.

If you set voluntary credit limits or request self-exclusion through our Services, we will enforce those limits across all participating operators. You can request self-exclusion or modify your limits by contacting us at support@wagertrustgaming.com.